When to Contact Support for Domain & DNS Issues Print

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When to Contact Support for Domain or DNS Issues

Some DNS issues require technical review.

Contact Support If

  • Website does not load after 24 hours
  • Email stopped working after DNS changes
  • Domain shows active but does not resolve
  • DNS records appear correct but services fail

Support portal
https://www.a7host.com/billing

Information to Include

  • Domain name
  • What change was made
  • Time of change
  • Registrar name

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