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Articles
Best Practices for Email at A7 Host
Always use IMAP unless you understand POP3 limitations Use strong, unique passwords Avoid...
Can I use my email with Gmail or Outlook?
Yes. You can configure email using IMAP/SMTP in: Gmail Outlook Apple Mail Mobile devices...
Common Email Setup Problems & Solutions
Email sends but does not receive Incoming server settings incorrect IMAP/POP port mismatch...
Common Mistakes to Avoid in Email Authentication
Creating multiple SPF records Forgetting include:a7host.com Copying DKIM records from...
DKIM Configuration (Email Integrity & Trust)
What is DKIM? DKIM (DomainKeys Identified Mail) digitally signs outgoing email messages.It...
DMARC Configuration (Email Policy & Protection)
What is DMARC? DMARC (Domain-based Message Authentication, Reporting & Conformance) tells...
Do I need a domain to use email?
Yes. Email accounts are tied to your domain.The domain must: Exist Have correct DNS records...
Do hosting plans include email accounts?
Yes. All A7 Host hosting plans include professional email accounts linked to your domain.
Fix: Emails Not Sending
Enable SMTP authentication, confirm DNS (SPF/DKIM/DMARC).
Fix: Webmail Login Failed
Reset password inside Plesk → Mail → Change password.
How to Access Webmail
You can access webmail via: Your control panel Or https://webmail.a7host.com...
How to Add Email to Gmail / Outlook
Use IMAP settings: mail.a7host.com – port 993 SSL / SMTP 465 SSL.
How to Create Email Accounts in Plesk
Log in to your hosting control panel Go to Email Accounts Create a new mailbox In...
Mail Troubleshooting Decision Tree (Step-by-Step Guide)
This guide helps you diagnose and resolve common email problems by following a decision-tree...
Manual Email Setup (Universal Method)
Use this method if: Auto-setup fails You are using Outlook 2019/365 You prefer full control...
Outlook-Specific Email Troubleshooting Guide
This article covers email issues specific to Microsoft Outlook when used with A7 Host email...
Recommended Email Authentication Order
For best results, configure in this order: SPF DKIM DMARC (monitoring mode first)...
SPF Record Configuration (Email Sender Verification)
What is SPF? SPF (Sender Policy Framework) is a DNS record that tells receiving mail servers...
Setting Up Email in Gmail (Android App)
Supported setup method Gmail on Android supports automatic configuration. Step-by-step Gmail...
Setting Up Email in Microsoft Outlook (Important Limitations)
Outlook version compatibility Autodiscover works only with Outlook 2016 and earlier Newer...
Setting Up Email on Mozilla Thunderbird
Supported setup method Mozilla Thunderbird supports automatic email configuration. Step-by-step...
Setting Up Email on iPhone / iPad (iOS Mail)
Automatic setup using QR code (Recommended) You can configure email automatically using a QR...
Spam vs Bounce: What’s the Difference and Why It Matters
When an email is “not delivered,” it usually falls into one of two categories: Spam...
What email service does A7 Host provide?
A7 Host provides domain-based email hosting through its hosting platform. This allows you to...
What is Autodiscover?
Autodiscover allows compatible email clients to automatically configure: Incoming server...
What must be enabled for Autodiscover to work?
All of the following must be true: Mail autodiscover is enabled SSL certificate is installed...
What should I do if emails are going to spam?
Common fixes: Use professional email content Enable SPF, DKIM, and DMARC Avoid sending bulk...
When to Contact Support Regarding Email Authentication
Open a support ticket if: SPF or DKIM shows “fail” after 24 hours You are unsure how to merge...
When to Contact Support for Email Issues
Open a support ticket if: Email setup fails on multiple devices SSL errors persist after DNS...
Where do I manage my email accounts?
Email accounts are managed from your hosting control panel.Once created, they can be configured...
Which clients support automatic configuration?
Based on your platform configuration, the following clients support automatic setup: Mozilla...
Why Emails Go to Spam (Deep Dive & How to Fix It)
Email spam filtering is automated, complex, and reputation-based.This guide explains why...
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