A7 Host offers a 30-day money-back guarantee on eligible hosting services to give new customers the opportunity to evaluate our platform with confidence.
The refund policy applies only to first-time hosting purchases and covers the hosting service fee during the first 30 days from the initial order date. If you decide the service is not the right fit within this period, you may submit a refund request through the client area.
Please note that domain-related services are not refundable. This includes domain registrations, renewals, transfers, and any domain add-ons. Domain fees are processed immediately with the registry and cannot be reversed once completed.
The following items are generally non-refundable:
- Domain registrations, renewals, and transfers
- Add-on services
- Setup fees, if applicable
- Services that violate our Terms of Service or Acceptable Use Policy
All refund requests must be submitted before the 30-day refund window expires. Approved refunds are issued to the original payment method, and processing times may vary depending on the payment provider.
For full details, exclusions, and terms, please review our complete Refund Policy here:
https://www.a7host.com/refund-policy
This ensures transparency and helps set clear expectations before and after purchase.
