Knowledgebase - A7 Host

Billing Overview & How Charges Work How Billing Works at A7 Host This article explains how billing, invoicing, renewals, and...

Can I cancel my hosting service? Yes. From your client area: Go to Services Select the service Click Request Cancellation...

Cancellations, Refunds, and Account Closure Service Cancellation and Refunds You control your services from the client area. How to Cancel...

Change Billing Email or Password Client Area → Edit Profile.

How do I update my account details? Log in to your client area and go to: My Details → Update Profile Always keep your email...

How do I view or pay my invoices? Log in to https://www.a7host.com/billing Go to Billing → My Invoices Pay any due invoice...

How to Upgrade or Downgrade Your Hosting Plan Client Area → Services → Hosting → Upgrade/Downgrade.

Late Payments, Suspensions, and Grace Periods Late Payments and Service Suspension Services require timely payment to remain active. What...

Refund Policy – How It Works A7 Host offers a 30-day money-back guarantee on eligible hosting services to give new customers...

Updating Payment Methods and Account Details Managing Payment Methods and Account Details Keeping your account information up to date...

Viewing, Paying, and Managing Invoices How to View and Pay Invoices All billing activity is managed through the client area. Client...

What happens if my invoice is overdue? If an invoice remains unpaid: Reminder emails are sent Services may be suspended after the...

What payment methods do you accept? We accept: Credit/Debit Cards PayPal (where available) Available payment gateways may vary...